Role Overview
The Customer Success Manager IA-native is at the heart of client success, making diagnosticians autonomous, reducing churn, and bringing back good product signals to the team. The role is demanding and very formative, managing client relationships, structuring processes, and producing useful content.
What You Will Do
The main day-to-day responsibilities and outcomes include leading onboarding sessions, improving AI workflows, following user engagement, and creating and improving content in the Auditoo Academy.
Why It Might Be a Fit
The role requires a very good level in oral and written French, pedagogical, and structured communication, as well as a curiosity for SaaS tools, AI, and user experience. The ideal candidate has an attitude of taking initiatives and always looking to improve things.
Requirements
- Master’s degree in business school (or equivalent)
- Very good level in oral and written French, pedagogical, and structured communication
- Curiosity for SaaS tools, AI, and user experience
- AI native: You already use AI to produce (write, structure, automate), or you learn very quickly
- An attitude: You like human contact, you take initiatives, and you always look to improve things
Benefits
- Salary between 1300€ and 1500€ / month
- Occasional remote work allowed
To apply for this job please visit linkedin.com.
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