Customer Experience Representative

Role Overview

The Customer Experience Representative will serve as the first point of contact for Customers, a strategic account, a strategic account’s field sales force, and their distribution partners concerning day-to-day matters. This position will also provide support and knowledge to customers that promotes long-term customer relationships for the Vendor Finance Department.

What You Will Do

Key responsibilities include sales & marketing, strategic account support & customer service, internal & external communication, and key relationships.

Why It Might Be a Fit

The ideal candidate will have excellent communication skills, both written and verbal, and be able to conduct business and make customer presentations over the phone or in person.

Requirements

• Computer proficiency with MS Word, Outlook, and Excel
• Excellent communication skills, both written and verbal
• Ability to conduct business and make customer presentations over the phone or in person