CRM & Marketing Automation Analyst

On Site Full TimeChicago, Illinois, United StatesSTI

Role Overview

The CRM & Marketing Automation Analyst will build and manage automated customer journeys across CRM and marketing platforms, configure and administer low-code/no-code CRM and marketing workflows, and create and maintain integrations and webhook-driven processes between CRM, marketing, contact center, and other business applications.

What You Will Do

The ideal candidate will be technically curious and hands-on, with experience administering CRM, marketing automation, customer engagement, or integration platforms. They will partner with Marketing, Sales Operations, Product, and Technology teams to translate business requirements into scalable automated journeys and workflows.

Why It Might Be a Fit

The role requires experience with Relcu or Iterable or CXone or Workato comparable platforms, and a preference for candidates comfortable working in a fast-paced, cross-functional environment.

Requirements

  • Technically curious and hands-on
  • Experience administering CRM, marketing automation, customer engagement, or integration platforms
  • Experience with Relcu or Iterable or CXone or Workato comparable platforms

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