Salesforce Administrator

Role Overview

The Salesforce Administrator will play a key role in the day-to-day support, administration, and continuous improvement of the Salesforce platform. The role involves providing hands-on technical support across Salesforce and connected applications, investigating and resolving complex platform issues, and delivering enhancements that improve the platform and user experience.

What You Will Do

The key responsibilities include providing technical day-to-day support, troubleshooting Salesforce configuration, automation, permissions, data, and business process issues, and carrying out hands-on Salesforce configuration and administration.

Why It Might Be a Fit

The ideal candidate will have strong hands-on experience administering and configuring Salesforce, experience creating and maintaining Salesforce Flows and declarative automation, and good understanding of Salesforce security, users, permission sets, and access controls.

Requirements

• Strong hands-on experience administering and configuring Salesforce
• Experience creating and maintaining Salesforce Flows and declarative automation
• Good understanding of Salesforce security, users, permission sets, and access controls
• Experience working with Salesforce objects, fields, record types, page layouts, validation rules, and business processes
• Strong troubleshooting and technical problem-solving skills
• Ability to investigate complex application, automation, process, and data issues
• Experience delivering and documenting Salesforce configuration changes
• Ability to understand business requirements and translate them into practical platform solutions
• Confidence working directly with users to investigate and resolve technical problems
• Strong communication skills and the ability to explain technical matters to non-technical users
• Ability to manage support activity and change work across competing priorities

Benefits

• Salary £45,000-50,000
• Bonus
• A wellbeing culture, including Mental Wellbeing days, and access to counselling sessions
• Volunteering leave
• Diversity public holidays
• 26 days holiday
• Enhanced adoption, maternity, and paternity pay
• Paid leave for fertility treatment
• Emergency dependants leave
• Bereavement leave
• Medicash health insurance – 24/7 GP’s, dental, counselling, gym discounts
• Training grants
• Life Assurance
• Contributory pension
• Flexible working

Tagged as: CRM Administration, Salesforce