Marketing Operations Associate, Direct Marketing

Role Overview

The Marketing Operations Associate will help capitalize on exciting marketing moments by delivering timely, relevant email and push campaigns that drive fan engagement and business impact. The role involves owning the planning, prioritization, and execution of high-impact event campaigns across sports, music, theater, and comedy.

What You Will Do

The Marketing Operations Associate will own the end-to-end execution of email and push campaigns, manage the marketing calendar, identify and prioritize campaign opportunities, and improve campaign workflows, templates, QA processes, and documentation.

Why It Might Be a Fit

The ideal candidate is someone who thrives in a fast-paced environment, brings strong operational judgment and attention to detail, and is excited to both execute great campaigns and build better ways of working.

Requirements

• 3+ years of experience in marketing operations, campaign management, program management, or a related field
• Experience managing complex campaign calendars, operational workflows, or cross-functional programs in fast-paced environments
• Strong project management skills, with the ability to coordinate multiple campaigns, stakeholders, deadlines, and dependencies simultaneously
• Exceptional attention to detail and operational rigor, particularly around campaign setup, quality assurance, and execution
• Strong prioritization and analytical judgment, with the ability to evaluate opportunities based on business impact, customer relevance, and urgency
• Comfort navigating ambiguity, responding to time-sensitive opportunities, and balancing speed with quality
• Clear communication skills and a collaborative approach to solving cross-functional challenges
• A strong sense of ownership and bias for action; the ideal candidate is always seeking continuous improvement and measurable business impact
• Comfort working with performance data and using metrics to inform decisions

Benefits

• Accelerated Growth Environment
• Top Tier Compensation Package
• Flexible Time Off
• Comprehensive Benefits Package

Tagged as: Project Management