Engineering Manager – Customer Experience & Martech

Role Overview

We are hiring an experienced Engineering Manager to lead the Customer Experience charter, with a focus on crafting intuitive, performant, and personalized experiences for our mobile and web users.

What You Will Do

Lead execution of key CX verticals, drive architecture and technical direction across web and mobile platforms, and ensure features are performant in low-bandwidth, mobile-heavy markets.

Why It Might Be a Fit

You will manage a cross-functional team responsible for search, navigation, home personalization, product detail experience, and frictionless checkout ensuring a world-class journey for millions of users.

Requirements

• 10+ years in software engineering, including 3-4 years managing cross-functional product teams
• Strong frontend or mobile background with experience in frameworks like React, React Native, or Flutter
• Strong backend development background with experience in MERN, JAVA, Python etc.
• Experience in building eCommerce or customer-facing apps for mobile-first or emerging markets
• Deep understanding of web and mobile performance, localization (especially Arabic script handling), and modern testing practices
• Experience working with experimentation platforms (e.g., Firebase, Optimizely) and user analytics (e.g., Amplitude, GA, Mixpanel)