Customer Experience Coordinator

Role Overview

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism.

What You Will Do

Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided. Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales.

Why It Might Be a Fit

Previous experience in sales, hospitality, and/or service. Exceptional customer service/clienteling skills and excited to build relationships. Professional verbal and written communication skills. Flexible work schedule, including evenings, weekends, and holidays.

Requirements

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Professional verbal and written communication skills
• Flexible work schedule

Benefits

• Competitive salary
• A top-of-the-line training program
• A clothing allowance for each new season
• A generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad