Product Operations Specialist

On Site Full TimeSão Paulo, BrazilSumUp

Role Overview

The Product Operations Specialist will own the operational foundation that enables the team to move quickly and confidently, driving regulatory and operational processes, coordinating cross-functional execution, and ensuring our banking products operate smoothly and remain compliant.

What You Will Do

The role involves monitoring and evaluating Central Bank of Brazil requirements, coordinating regulatory submissions, running and validating monthly transaction uploads into Snowflake, managing ticket and inbox operations, and coordinating logistics and follow-ups for routine stakeholder meetings.

Why It Might Be a Fit

The ideal candidate will have experience working with banking, payment systems, or similarly complex integration-based ecosystems, with a solid understanding of how operational and regulatory processes interact, and the ability to manage cross-functional delivery across Engineering, Risk, Compliance, and business stakeholders.

Requirements

  • Experience working with banking, payment systems, or similarly complex integration-based ecosystems
  • Proven ability to manage cross-functional delivery across Engineering, Risk, Compliance, and business stakeholders
  • Strong organisational skills and comfort handling high volumes of partner-driven changes
  • Ability to interpret external partner requirements and translate them into clear, actionable tasks
  • Basic SQL skills and a process-improvement mindset

Benefits

  • Health plans
  • Meal vouchers (VR)
  • Zenklub
  • Wellhub
  • Life insurance
  • Childcare allowance
  • Annual budget of R$ 10,000 for education, certifications, and conferences
  • 30 additional days off through our Break4Me program after 3 years at SumUp
  • Participation in our virtual stock program and benefit from SumUp’s success with company shares

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To apply for this job please visit sumup.com.


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