Sales Trainer – Inside Sales & Account Management

On Site Full TimeMilan, Lombardy, ItalySumUp

Role Overview

The Sales Trainer will design and deliver live training sessions for Telesales and Account Management reps, covering product knowledge and sales skills. The role will also involve onboarding new hires, tracking the impact of training, and partnering with Team Leads to build programs that improve sales volume and quality.

What You Will Do

Deliver live training sessions, run new joiner onboarding sessions, track the impact of training, and support new hires and their Team Leads with structured follow-ups.

Why It Might Be a Fit

The ideal candidate will have experience delivering sales training, a background in Telesales or account management, and strong knowledge of value selling techniques.

Requirements

  • Experience delivering sales training in a live setting, including facilitation and active coaching
  • A background in Telesales or account management, ideally within a fast-paced, high-volume sales environment
  • Strong knowledge of value selling techniques and how to turn product knowledge into practical training
  • Ability to build and adapt training materials, including role-play scenarios and assessments
  • Comfort working across multiple markets and languages, adapting content and delivery to local needs
  • Availability to travel within Europe, approximately every other month

Benefits

  • Opportunity to work with a truly global, multicultural team
  • Commitment to Diversity and Inclusion
  • Enrolment onto our Virtual Stock Option programme
  • A dedicated annual L&D budget of €2000
  • Generous time off
  • Financial security
  • Well-being support
  • Break4me: 1-month sabbatical after 3 years of service
  • Referral Bonus

To apply for this job please visit sumup.com.


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