Senior CRM Administrator

Role Overview

Join the Telesales Team as a Senior CRM Administrator, working at the intersection of technology, process design, and people to shape how inbound and outbound telesales teams operate. Contribute to the global Salesforce environment, challenge the status quo, and roll out tooling and automation that genuinely make a difference.

What You Will Do

Own and drive process improvements across inbound and outbound telesales workflows, evaluate and integrate CRM-adjacent tooling, support AI initiatives, and contribute to the continuous improvement of the day-to-day administration of the Salesforce telesales domain.

Why It Might Be a Fit

You’ll work closely with stakeholders across Sales, Revenue Operations, and Product, and together with the Product Manager, translate business needs into effective CRM solutions. Analyze CRM data and usage patterns to surface insights, track adoption, and measure the impact of changes.

Requirements

• Proven experience as a Salesforce Administrator
• Strong technical understanding of Salesforce Sales Cloud
• Hands-on experience integrating and working with 3rd-party tools
• Experience contributing to AI solutions in previous roles
• Familiarity with SQL and analytics tooling
• Excellent stakeholder management
• A clear, confident communicator

Benefits

• €2,000 dedicated annual L&D budget
• Enrolment onto our VSOP program
• Corporate pension scheme with up to 20% matching contributions
• 30 Days Sabbatical
• Referral Bonus
• Urban Sports Club subsidy
• Kita placement assistance
• Relocation assistance
• Subsidised office lunches

Tagged as: CRM Administration