Customer Success Manager – Baltics

Role Overview

The Customer Success Manager – Baltics will support and grow the C&I and Residential business across Lithuania, Latvia, and Estonia by combining technical expertise with strong partner relationships.

What You Will Do

Act as a trusted technical and commercial partner for customers, distributors, installers, and other relevant partners across our C&I and Residential PV business in Lithuania, Latvia, and Estonia.

Why It Might Be a Fit

The ideal candidate will have a proactive, customer-focused mindset with the ability to identify partner needs, solve problems, manage relationships across multiple markets, and turn technical expertise into long-term customer value.

Requirements

• Degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field
• Experience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical account management, ideally within solar PV, energy storage, electrical equipment, or power electronics
• Good understanding of solar PV systems and inverter technology, with knowledge of Residential and/or C&I applications; experience with energy storage solutions is a strong plus
• Lithuanian C1 and English B2 or higher, with willingness to travel regularly across Lithuania, Latvia, and Estonia for customer meetings, partner visits, workshops, and training activities