Role Overview
The Customer Success Manager will support and grow our C&I and Residential business across Bulgaria, Serbia, Montenegro, North Macedonia, Moldova, Georgia, and Armenia by combining technical expertise with strong partner relationships.
What You Will Do
The role involves acting as a trusted technical and commercial partner for customers, supporting partners with solution design, product selection, technical consultations, and pre-sales guidance, and enabling partners through product presentations, technical training, and knowledge sharing.
Why It Might Be a Fit
The ideal candidate will have a good understanding of solar PV systems and inverter technology, strong communication and relationship-building skills, and a proactive, customer-focused mindset.
Requirements
- Degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field
- Experience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical account management
- Good understanding of solar PV systems and inverter technology
- Strong communication and relationship-building skills
- Proactive, customer-focused mindset
To apply for this job please visit sungrow-emea.jobs.personio.de.

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