Customer Success Manager

Role Overview

The Customer Success Manager will ensure that distributing partners are well-informed about the company’s portfolio and can count on the company’s expertise and quality. The role involves creating Sungrow fans in the installer landscape, building strong relationships with distributors, and executing training programs for installers and distributors.

What You Will Do

The Customer Success Manager will create Sungrow fans, build strong relationships with distributors, assist partner sales persons, ensure timely delivery of solutions, execute training programs, participate in creating sales and marketing plans, and identify new sales prospects.

Why It Might Be a Fit

The ideal candidate will have a “yes, we can” mentality, be a self-starter, have strong communication and commercial skills, and be passionate about the clean-tech industry.

Requirements

• Completed studies in electrical engineering, electrical & electronical engineering or a comparable
• or a higher education qualification or business related studies with technical part
• 2 years of experience in the regenerative energy industry
• Danish at C1 level and English at least B2
• Microsoft Office skills
• Knowledge of CRM is a plus

Benefits

• Bonus payment on a fixed schedule every year based on performance
• Travel within Europe for training sessions or to attend renewable energy events
• Opportunity to visit our R&D facilities in China
• Commitment to diversity and inclusion at Sungrow