Role Overview
The role involves being the trusted first point of contact for UK distribution partners, helping them get the most out of Sungrow’s PV, inverter, and storage solutions. The candidate will work closely with Sales to turn partner needs into smooth orders, on-time deliveries, and satisfied customers.
What You Will Do
Key responsibilities include planning and running training sessions, coordinating with Service and Logistics teams to resolve partner questions and issues, tracking partner satisfaction and performance, and sharing market feedback with product and regional teams.
Why It Might Be a Fit
The ideal candidate has experience in customer success, account management, or technical sales, preferably in solar, energy storage, or another technical industry. They should have a good understanding of distribution and channel business models in the UK market and be able to build relationships, communicate clearly, and solve problems with a hands-on attitude.
Requirements
- Experience in customer success, account management, or technical sales
- Good understanding of distribution and channel business models in the UK market
- Natural talent for building relationships, communicating clearly, and solving problems
- Confident presenting and training, both online and in person
- Strong organisation skills and comfort with CRM tools and reporting
- English at C1 level or higher; other European languages are a plus
- Willingness to travel within the UK to visit partners
To apply for this job please visit sungrow-emea.jobs.personio.de.
Follow us on social media