Associate – Account Management

Role Overview

The role involves managing benefit administration activities, including provider outreach, claim support processes, and documentation review. The Associate will handle complex scenarios, support process improvement efforts, and serve as a resource for less experienced team members.

What You Will Do

Process complex benefit administration activities, review claim documentation, contact providers, manage follow-up activities, and ensure compliance with quality, productivity, and service-level standards.

Why It Might Be a Fit

The ideal candidate will have strong attention to detail, analytical skills, and effective communication skills. They should be able to interpret procedures, apply judgments within guidelines, and work independently with competing priorities.

Requirements

• Minimum 2+ years of experience in Health Insurance, Life Insurance, Disability Benefits, Leave Administration, Claims Processing, Healthcare Operations, or related domains.
• Strong attention to detail and analytical skills
• Effective verbal and written communication skills
• Ability to interpret procedures and apply judgments within guidelines
• Strong organizational and time-management skills
• Proficiency in multiple systems and applications
• Ability to work independently and manage competing priorities

Benefits

• 5-Day Work Week with Rotational Week-Offs
• Cab Facility Available within a 25 km Radius
• US Rotational Night Shifts