Role Overview
As a Customer Experience Strategist, you’ll be the face of Switchboard, serving as an expert in their products and integrations, and working closely with internal teams to shape feature prioritization and process improvements.
What You Will Do
You will manage digital programs, build relationships with customers, and work on campaigns or for a digital consulting firm. You will also streamline processes with AI tools, automation platforms, and data visualization software.
Why It Might Be a Fit
You’re a good fit for this role if you’re comfortable working in a fast-paced environment, can give and receive feedback regularly, and are hungry to challenge yourself daily.
Requirements
- Has managed digital programs
- Has customer or client-facing experience
- Has worked on campaigns or for a digital consulting firm
- Has experience streamlining processes with AI tools, automation platforms, and/or data visualization software
Benefits
- 100% health, dental, and vision coverage
- 80% health, dental, and vision coverage for dependents
- Employer-provided long-term disability and life insurance
- 21 days of paid time off plus federal holidays
- Unlimited sick leave
- 16 weeks paid parental leave
- 401(K) match with immediate vesting
To apply for this job please visit switchboard.breezy.hr.
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