Customer Operations Agent (1820)

On Site Full TimeScotland, United Kingdomsyncreon

Role Overview

Support the management team in delivering a cost-effective, customer-focused check-in and disembarkation service to tourist and freight customers. Utilize skills and knowledge to work effectively across all areas of the Customer Operations Department.

What You Will Do

Check in and process customers, release and out gate traffic, provide high-standard customer service, ensure safety, and report breaches or suspected breaches of security.

Why It Might Be a Fit

Ideal candidate has customer service experience, can work as part of a team and on their own, and has experience working in a customer-facing environment.

Requirements

  • Customer service experience
  • Ability to work as part of a team and on their own
  • Understanding of IT systems such as Microsoft Outlook/Teams
  • Experience working in a customer-facing environment
  • Experience operating within a safety-critical environment
  • Experience managing competing priorities in a fast-paced environment

To apply for this job please visit ehpv.fa.em2.oraclecloud.com.


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