Senior Marketing Operations & Field Programs Manager

Role Overview

The Marketing Operations & Field Programs Manager is responsible for building and maintaining the infrastructure that supports field execution. This role owns the vendor ecosystem, manages procurement relationships, and holds vendors to performance and compliance standards. The successful candidate will be able to identify operational friction points and build processes or systems to remove them, ensuring the field team can execute smoothly at scale.

What You Will Do

Key responsibilities include vendor management, onboarding, and performance review, as well as managing the creative asset repository, swag and collateral ordering tools, and operational processes. The role also involves budget management, process and compliance, and partnering with finance and procurement.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in marketing operations, vendor management, or a related role, with a strong ability to build and maintain operational processes in a distributed or field-based environment. Experience in telecom, broadband, or a consumer business with a field sales or local marketing component is preferred.

Requirements

• Bachelor’s Degree plus 3 years of related work experience
• 4+ years in marketing operations, vendor management, field programs, or a related role
• Experience managing vendor relationships end-to-end
• Demonstrated ability to build and maintain operational processes in a distributed or field-based environment
• Comfortable navigating corporate procurement processes
• Strong organizational and project management skills
• Experience in telecom, broadband, or a consumer business with a field sales or local marketing component preferred

Benefits

• Competitive base salary
• Annual stock grant
• 401(k)
• Employee stock purchase plan
• Paid time off
• 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Commuter and transit programs