Senior Program Manager, Sales Operations – Retail Workforce Management

Hybrid Full TimeBellevue, Washington, United StatesT-Mobile

Role Overview

Leads cross-functional programs that move retail labor planning, forecasting, budgeting, and scheduling to a demand-driven model. Supports Retail Labor Initiatives within Consumer Group – Retail Operations.

What You Will Do

Develops labor strategies, leads kick-off, requirements, and spec reviews, and other meetings. Creates and manages teams supplying advanced statistical and status reporting on completed programs to major stakeholders.

Why It Might Be a Fit

Brings changes and suggestions from each program to improve best practices. Manages change, evaluates risks, and assesses impacts on program delivery.

Requirements

  • 4-7 years experience in organizational programs, project management or related area
  • 2-4 years supervisory or program management experience
  • Workforce planning experience
  • Experience leading cross-functional programs from strategy through implementation, including project plans, risks, and dependencies
  • Experience analyzing data to produce business insights and recommendations
  • Experience presenting program updates, risks, and decisions to senior leaders
  • Microsoft Project

Benefits

  • Competitive base salary
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Paid time off
  • Paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Commuter and transit programs

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To apply for this job please visit tmobile.wd1.myworkdayjobs.com.

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