Customer Success Manager – German speaker

Role Overview

T-Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience.

What You Will Do

As a Customer Success Manager, you will assume technical responsibility and management of all tasks and activities that are responsible for the provision of services by T Cloud Public to the customer and the contract result internally.

Why It Might Be a Fit

We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.

Requirements

• Completed degree in computer science, engineering or comparable training or further education.
• Top knowledge and experience in the areas of cloud and IT architecture, technology strategy, sales and business development.
• Certifications required: OTC Practitioner certification or comparable AMIGO Hyperscaler certification & Agile methods such as Scrum, Kanban, DevOps or comparable certification
• Certifications recommended for the position: DevOps Foundation & OTC Architect
• Top knowledge and experience in the field of AI.
• Strong communication and presentation skills with correct and confident behavior in customer contacts to ensure our service promise.
• Fluent written and spoken German and English
• Willingness to travel nationally and internationally.

Benefits

• Work environment & flexibility
• International, dynamic and collaborative environment.
• T-Social: social initiatives (sports, community, health, …).
• Hybrid work model (remote/on-site).
• Flexible working hours.
• Growth & development
• Customized training: access to Coursera to learn whatever you want, whenever you want.
• Weekly language classes (English & German).
• International Mentoring Sessions & Experience Days.
• Compensation & benefits
• Flexible compensation plan (health insurance, meal vouchers, childcare, transport).
• Telemedicine.
• Life and accident insurance.
• Social fund.
• Wellbeing & time off
• 26+ working days of vacation per year.
• Free access to specialist services (medical, legal, wellness).
• 100% salary coverage during medical leave.