Role Overview
The Staff Product Operations Manager will own how Tailscale’s Product org operates, looking across how Product plans, launches, learns from customers, and measures results. They will identify gaps and design systems to close them, partnering with Product leadership as a strategic contributor.
What You Will Do
Key responsibilities include roadmap health, product launch health, internal documentation and onboarding, feature request health, customer insight, operating rhythms, and data health.
Why It Might Be a Fit
The ideal candidate will have 8+ years of experience in product operations, program management, or business operations, including designing an org’s operating model. They will have a track record of starting high-impact operations initiatives, experience building customer insight systems, and experience setting launch frameworks and readiness standards.
Requirements
- 8+ years of experience in product operations, program management, or business operations
- Experience designing an org’s operating model
- Track record of starting high-impact operations initiatives
- Experience building customer insight systems
- Experience setting launch frameworks and readiness standards
- Experience defining product metrics and data strategy with data teams
- Systems thinking
- Ability to influence senior leaders and build alignment across orgs
- Experience mentoring others and raising the quality of a team’s work
- Exceptional written and verbal communication in an asynchronous, remote-first environment
Benefits
- Base salary
- Equity incentive plan
- Variable commission (for quota-based roles)
- Comprehensive group benefits with no waiting period
- Employer-funded retirement contributions
- Paid time off and a healthy work-life integration
- Build-your-own home office setup
- Paid parental leave program
To apply for this job please visit job-boards.greenhouse.io.
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