Role Overview
As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes. Your effectiveness will be measured by your adept management of client relationships and your ability to enhance customer satisfaction.
What You Will Do
Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements, responsible for client retention results, customer health metrics and verified outcomes.
Why It Might Be a Fit
We are looking for a candidate with 3+ years of account management/sales/customer success experience, experience in driving client retention results, customer health metrics and driving value, and experience increasing utilization metrics within assigned accounts.
Requirements
- 3+ years of account management/sales/customer success experience
- Experience in driving client retention results, customer health metrics and driving value
- Experience increasing utilization metrics within assigned accounts
Benefits
- Comprehensive health and wellness benefits
- Bonus and RSU equity programs
- Global perks designed to help you grow and thrive wherever you are
To apply for this job please visit linkedin.com.
Follow us on social media