Customer Operations Executive

Role Overview

The Customer Operations Executive will manage the after-sales cycle and ordering process, delivering first-class customer service in every aspect of the role.

What You Will Do

Responsibilities include answering the phone, responding to emails, processing customer orders, checking stock, creating reservations, placing purchase orders, raising VAT invoices, managing customer orders, and updating the CRM database.

Why It Might Be a Fit

The ideal candidate is an enthusiastic, well-presented, trustworthy person with excellent telephone skills, IT, and numeracy skills, and an excellent eye for detail in written communication.

Requirements

• Proven customer services experience
• Excellent telephone skills
• Good IT & numeracy skills

Benefits

• Salary £35-40K