Role Overview
The Partner Success Manager will be a member of the Partner Success Team, working closely with Sales, Data Integrations, and Support Teams to successfully implement, optimize, and grow mid-market and enterprise school and district partnerships. The role requires the ability to be onsite regularly at the district office and school sites.
What You Will Do
The Partner Success Manager will develop impactful relationships with partners, guide onboarding and adoption, drive partner health and develop family engagement expertise, strategize and execute territory plans, ensure renewal and retention, and lead training workshops.
Why It Might Be a Fit
The ideal candidate is bilingual in Spanish, comfortable delivering professional learning and support to partners as needed, and has experience in or empathy with communities we serve (e.g., underserved populations, education, immigration, bilingual and/or multicultural environments).
Requirements
- 4+ years in an account management role in a technology company working with mid through senior-level stakeholders
- track record of building relationships and partnering with a variety of stakeholders that have resulted in measurable success for their goals
- strong written and oral communications skills
- experience using CRM tools (Salesforce preferred), along with communication and collaboration platforms such as Slack, Zoom, G Suite, and Notion.
- background in K-12 education
- bilingual (English/Spanish)
- ability to be onsite regularly at district offices and school campuses in the Miami area
Benefits
- Competitive salary
- health insurance
- benefits
- flexible time off
- 401K match
- Annual professional development benefit
To apply for this job please visit talkingpts.bamboohr.com.
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