Entry Level Customer Success Manager

Role Overview

Tangent is looking for an entry-level Customer Success Manager to help jobseekers get hired with the help of a mentor. The role involves guiding clients through the onboarding process, building relationships, and driving product adoption.

What You Will Do

The main responsibilities include client onboarding, relationship management, understanding client needs, value demonstration, adoption and engagement, problem solving, retention and growth, feedback collection, advocacy, performance tracking, and reporting.

Why It Might Be a Fit

The company is looking for someone who is passionate about the mission of helping jobseekers get hired with the help of a mentor. The role offers a competitive salary, commission structure, and benefits package, as well as opportunities for career advancement and personal development.

Requirements

• No previous experience or degree required
• Passion for the mission

Benefits

• Competitive salary
• Commission structure
• Comprehensive benefits package
• Share options in the company