Analyst, People Operations (Danish or Finnish Speaker)

Role Overview

The role is based in our Budapest GSS (hybrid model combining office & remote work). You’ll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems.

What You Will Do

Manage inbound queries from IFF employees via the Ticket Service System, provide consistent and accurate support using the HR knowledge base, and maintain and update employee data in HRIS systems throughout the employee lifecycle.

Why It Might Be a Fit

Fluent in English and Finnish OR Danish, both written and spoken, with a strong customer service orientation and issue-resolution mindset, excellent communication skills, and attention to detail.

Requirements

• Fluent in English and Finnish OR Danish, both written and spoken
• Bachelor’s degree in HR or related field (preferred)
• Strong customer service orientation and issue-resolution mindset
• Excellent communication skills and attention to detail
• Comfortable handling confidential HR information
• Proficient in MS Office and typing
• Experience in HR or customer contact centers is a plus
• Familiarity with HR systems and policies is preferred
• Able to manage high volumes of inquiries with accuracy and timeliness

Benefits

• Hybrid work opportunity (3 days/week from home)
• Professional onboarding and continuous training
• Supportive, multinational work environment
• Attractive benefits including cafeteria and health insurance
• Learning and development programs from day one
• Team building activities and a strong sense of community