Role Overview
The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and recommending solutions to promote banking services. The role requires strong administration, organizational, planning, and time management skills, as well as the ability to exercise initiative and be accurate and detail-oriented.
What You Will Do
The successful candidate will process financial transactions, respond to customer concerns, achieve assigned goals, and build a positive, diverse, and equitable work environment. They will also assist the team, deliver quality customer experiences, and recommend operational improvements.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. They will also be a dynamic communicator with established customer experience skills who can connect with different people in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning, and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
Follow us on social media