Role Overview
As a Customer Experience Associate, you will work in a fast-paced environment to process financial transactions, understand customer needs, and provide excellent customer experience. You will be part of the frontline of TD Canada Trust, building deep and long-lasting relationships with customers.
What You Will Do
Your main responsibilities will include processing financial transactions, responding to customers’ concerns, achieving assigned goals, and promoting banking solutions. You will also be responsible for delivering quality customer experiences and recommending operational improvements.
Why It Might Be a Fit
We are looking for a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. You will be part of a dynamic team that values diversity and equity, and you will have opportunities for growth and development.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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