Role Overview
As a Customer Experience Associate, you will process financial transactions, understand and determine customer needs, and respond to customer concerns. You will work in a fast-paced environment, exercising initiative and being accurate and detail-oriented. You will also connect with customers to advise them on banking solutions and processes.
What You Will Do
You will process financial transactions, respond to customer concerns, and connect with customers to advise them on banking solutions and processes. You will also assist the team and help build a positive, diverse, and equitable work environment.
Why It Might Be a Fit
You will be a go-getter who can exercise initiative and be accurate and detail-oriented. You will also be a dynamic communicator who can connect with different people in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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