Customer Experience Associate – Fredericton Prospect

Role Overview

As a Customer Experience Associate, you will process financial transactions, understand customer needs, and provide excellent customer experience. You will work in a fast-paced environment, using MS Office and internet, and exercise initiative to handle several tasks and changing priorities.

What You Will Do

Process financial transactions, understand customer needs, provide excellent customer experience, and achieve assigned goals and business objectives.

Why It Might Be a Fit

You will be a go-getter who can exercise initiative, be accurate and detail-oriented, and connect with different people in a calm, courteous, and effective manner.

Requirements

• High School diploma and/or 1+ years of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organizational, planning and time management skills
• Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
• A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
• A dynamic communicator with established customer experience skills

Benefits

• Base salary
• Variable compensation
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs