Role Overview
The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and recommending solutions. The role requires strong administration, organizational, and planning skills, as well as the ability to exercise initiative and be accurate and detail-oriented.
What You Will Do
Process financial transactions, understand and determine customer needs, respond and resolve customer concerns, achieve assigned goals and business objectives, and deliver quality customer experiences.
Why It Might Be a Fit
The ideal candidate is a go-getter who can exercise initiative, be accurate and detail-oriented, and connect with customers in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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