Role Overview
The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and providing excellent customer experience. The role requires strong administration, organizational, planning, and time management skills.
What You Will Do
The responsibilities of the role include processing financial transactions, understanding and determining customer needs, responding and resolving customers’ concerns, achieving assigned goals and business objectives, and promoting banking solutions.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. The candidate will also be a dynamic communicator with established customer experience skills.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning, and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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