Customer Experience Associate – St. Bruno

Role Overview

As a Customer Experience Associate, you will be the first point of contact for clients, building strong relationships and providing excellent customer service. You will be responsible for handling financial transactions, understanding client needs, and recommending solutions. You will also be expected to create a positive and inclusive work environment, and to participate in team efforts to achieve business objectives.

What You Will Do

Your main responsibilities will include handling financial transactions, responding to client concerns, and promoting TD’s products and services. You will also be expected to create a personal connection with clients, inform them about banking processes and solutions, and assist the team in achieving business objectives.

Why It Might Be a Fit

This role is a great fit for someone who is passionate about helping clients and building deep, lasting relationships. You will have the opportunity to grow your expertise and make a meaningful impact in a dynamic and supportive team environment.

Requirements

• Diplôme d’études secondaires et/ou plus d’une année d’expérience pertinente
• Diplôme universitaire de premier cycle ou équivalent, un atout
• Très bon sens de l’organisation, et solides compétences en administration, en planification et en gestion du temps
• Utilisation pratique de la suite MS Office (Word, Excel et Outlook) et d’Internet
• Personne ambitieuse pouvant faire preuve d’initiative, axée sur l’exactitude et soucieuse des détails

Benefits

• Base salary
• Variable compensation
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs