Role Overview
The Customer Experience Associate will process financial transactions, understand customer needs, and provide excellent customer experience. They will work in a fast-paced environment, exercise initiative, and be accurate and detail-oriented. The role requires strong administration, organizational, planning, and time management skills.
What You Will Do
The Customer Experience Associate will process financial transactions, understand customer needs, and provide excellent customer experience. They will respond to and resolve customer concerns, achieve assigned goals, and promote banking solutions.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. They will be a dynamic communicator with established customer experience skills.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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