Role Overview
The role is part of TD Canada Trust, the frontline of TD Bank, where employees build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
What You Will Do
The job involves processing financial transactions, understanding and determining customer needs, responding and resolving customer concerns, achieving assigned goals and business objectives, and delivering quality customer experiences.
Why It Might Be a Fit
The ideal candidate is a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. They should be a dynamic communicator with established customer experience skills who can connect with different people in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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