Head of Technology, AI Operations and Observability (US)

On Site Full TimeNew Jersey, United StatesTD

Role Overview

This is a high-impact leadership opportunity to shape how enterprise technology operations evolve in the age of AI. The AVP will influence strategy across observability, resilience, incident intelligence, and automation at enterprise scale.

What You Will Do

Define and execute the enterprise strategy for Observability, AIOps, SRE, and incident intelligence. Lead global teams responsible for the platforms, practices, and product roadmap that enable 24×7 operational visibility and resilience across critical technology services.

Why It Might Be a Fit

The ideal candidate will have a strong experience with APM, Event management, Operational Automation and Reporting Platforms, and demonstrated ability to influence senior stakeholders, lead through ambiguity, align teams to measurable outcomes, and create a culture of accountability, innovation, and continuous improvement.

Requirements

  • Undergraduate degree, Technical Certificate or equivalent experience
  • 15+ years of development and technology delivery experience with Agile Delivery Experience preferred
  • Strong experience with APM, Event management, Operational Automation and Reporting Platforms Including Dynatrace, Datadog, Splunk PagerDuty, RunDeck, PowerBI
  • Demonstrated ability to influence senior stakeholders, lead through ambiguity, align teams to measurable outcomes, and create a culture of accountability, innovation, and continuous improvement

Benefits

  • Base salary and variable compensation/incentive awards
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition

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To apply for this job please visit td.wd3.myworkdayjobs.com.

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