Role Overview
The role is a customer-facing position in the Personal & Commercial Banking line of business, requiring a strong customer experience focus, leadership skills, and ability to work in a fast-paced environment.
What You Will Do
As a Manager, Customer Experience Trainee, you will mentor a team, meet customer demands, collaborate with One TD partners, and lead the team to monitor workflows and prioritize tasks.
Why It Might Be a Fit
The ideal candidate will have a strong customer experience focus, leadership skills, and ability to work in a fast-paced environment, with a sound knowledge of processes management, business and operational functions.
Requirements
- Undergraduate degree
- Over 3 years of relevant work experience
- Sound knowledge of processes management, business and operational functions including banking solutions and concepts
- Proficiency in software tools including MS Office, and internet application
- Tactful and diplomatic communicator
- Strong organizational, planning and time management skills
- Dynamic leader with strong influential skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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