Marketing Operations, Business Applications

Role Overview

The Marketing Operations, Business Application Specialist will provide dedicated support for Adobe Workfront and Quickbase, two key platforms used to support Marketing workflows and business operations. The role combines hands-on operational support with business analysis, application enhancements, training, change management, and continuous improvement.

What You Will Do

Provide day-to-day application support, application enhancements, training, change management, and continuous improvement for Adobe Workfront and Quickbase. Ensure users receive timely support, application changes are clearly defined and tested, and the platforms continue to evolve in line with business needs.

Why It Might Be a Fit

The successful candidate will have 7+ years of relevant experience, advanced knowledge of businesses supported, applications supported, bank’s PDLC methodology, business testing, project management, change management, and governance standards. They will also have analytical and problem-solving skills, knowledge of current and emerging competitor and market trends, and skill in using analytical software tools, data analysis methods, and reporting techniques.

Requirements

• Undergraduate degree or technical certificate
• 7+ years relevant experience
• Advanced knowledge of businesses supported, applications supported, bank’s PDLC methodology, business testing, project management, change management, and governance standards
• Analytical and problem-solving skills
• Knowledge of current and emerging competitor and market trends
• Skill in using analytical software tools, data analysis methods, and reporting techniques
• Skill in mentoring/coaching others
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion
• Ability to contribute to strategic direction of the function and provide advice to senior leadership

Benefits

• Base salary
• Variable compensation/incentive awards
• Health and well-being benefits
• Savings and retirement programs
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• Banking benefits and discounts
• Career development
• Reward and recognition

Tagged as: Change Management, Compensation Design, Data Analysis, Project Management