Inside Sales Representative

Role Overview

The Inside Sales Representative will drive monthly/quarterly sales and margin targets, build excellent customer relationships, and develop account plans to maintain and grow the customer base. The role requires proactive engagement, demonstrable specialist product knowledge, and the ability to plan and prioritize. The representative will work with key internal and external contacts to generate new business opportunities and manage backorder expectations and reporting for customers.

What You Will Do

The Inside Sales Representative will perform active inbound selling, build accurate and timely quotations to customers, generate and own a pipeline of deals, and maintain and provide accurate information to the Customer Relationship Management (CRM) system. The representative will also provide, sell, and negotiate product information, pricing, special offers, and promotions.

Why It Might Be a Fit

The ideal candidate will have a minimum of 1 to 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management, and a good understanding of sales processes. The candidate should be results-oriented, have strong oral and written communication skills, and be able to build relationships. The role offers opportunities for career growth, personal well-being, and diversity, equity, and inclusion.

Requirements

• Minimum 1 to 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management
• Working knowledge of Microsoft Word, Excel, Outlook
• Good understanding of sales processes
• Ability to plan and prioritize
• Results-oriented
• Strong oral and written communication skills
• Demonstrated ability to build relationship
• Comfortable with numbers
• Meticulous

Benefits

• Elective benefits tailored to the country
• Formal programs on leadership and professional development
• On-demand courses
• Seminars, events, and the global Life Empowerment Assistance Program
• Diversity, equity, and inclusion programs
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities
• Onboarding program
• Internal, peer-led inclusive communities and activities
• Business resource groups, local volunteering events, and environmental and social initiatives