Sales Operations Team Leader

Role Overview

Lead Operational Excellence and Deliver Outstanding Customer Outcomes as a Sales Operations Team Leader at TD SYNNEX. You’ll play a key role in driving operational excellence, managing priorities, and ensuring our customers receive a consistently exceptional level of service.

What You Will Do

Support workload planning and daily priority management, role-model Sales Operational Excellence, monitor customer SLAs, act as a subject matter expert for relevant systems and tools, and assist with the delivery and administration of business incentives.

Why It Might Be a Fit

We’re looking for passion, purpose, and a track record of making things happen. You’ll bring strong time management and prioritisation skills, experience building effective relationships, and previous experience working with a CRM system.

Requirements

• Strong time management and prioritisation skills
• Experience building effective relationships with coworkers and customers
• Previous experience working with a CRM system
• Excellent organisational skills with strong attention to detail
• Confidence working with numbers and operational metrics
• A professional and confident telephone manner
• A customer-focused, target-driven mindset
• Understanding of sales and operational processes
• Clear and effective communication skills (written, verbal and face-to-face)
• Strong people engagement and coaching capability

Benefits

• Hybrid working
• Private healthcare
• Matched pension
• Enhanced parental & family leave
• “Moments that matter” paid time off
• Four Business Resource Groups supporting inclusion and belonging
• Clear progression paths and benchmarked salaries
• Sustainability – we’re building a greener future
• A culture that values every voice and celebrates diverse perspectives
• Elective Benefits
• Grow Your Career
• Elevate Your Personal Well-Being
• Diversity, Equity & Inclusion
• Make the Most of our Global Organization
• Connect with Your Community