Role Overview
The Director, Sales Operations is responsible for driving commercial excellence by enabling sales effectiveness, optimizing commercial processes, and ensuring disciplined execution across pricing, tender management, forecasting, and customer service.
What You Will Do
Lead sales and customer service optimization initiatives, own and enhance commercial data management, partner with Sales Leadership on forecasting, pipeline management, and performance visibility, and drive standardization and continuous improvement of customer service processes.
Why It Might Be a Fit
The ideal candidate will have 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions, strong expertise in sales operations, pricing strategy and execution, tender management, and customer service optimization, and advanced analytical capability with the ability to translate data into strategic action.
Requirements
- Bachelor’s degree in a related field
- 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions
- Strong expertise in sales operations, pricing strategy and execution, tender management, and customer service optimization
- Advanced analytical capability with the ability to translate data into strategic action
- Experience with CRM platforms, forecasting systems, and commercial analytics tools
- Demonstrated experience within complex, multi-channel and/or distributor-based sales environments
- Collaborative communicator who builds trust across sales and cross-functional teams
- Clear decision-maker with a strong focus on accountability and measurable outcomes
- Influential leader with the ability to drive alignment without direct authority
- Process-oriented mindset with a commitment to continuous improvement and operational discipline
Benefits
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits
To apply for this job please visit careers.te.com.
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