Director Sales Operations

Role Overview

The Director Sales Operations will lead and develop a global Sales Operations organization, fostering a high-performing and collaborative culture. This role will partner with sales, finance, supply chain, marketing, IT, and business unit leaders to translate strategy into execution, build scalable processes, and deliver insights that help drive better business decisions worldwide.

What You Will Do

The Director Sales Operations will lead and develop a global Sales Operations organization, drive operational excellence across forecasting, pipeline management, territory governance, reporting, CRM, sales planning, and sales productivity, and transform complex data into actionable insights and recommendations for executive stakeholders.

Why It Might Be a Fit

In this role, you will build a trusted Sales Operations function recognized as a strategic business partner, improve forecast accuracy, sales productivity, and operational efficiency, and deliver insights that influence executive decisions and accelerate commercial growth.

Requirements

• Proven experience leading global Sales Operations teams within a complex, matrixed organization
• Track record of driving business transformation, operational excellence, and process improvement initiatives
• Strong business acumen with the ability to connect data, strategy, and business performance
• Experience building teams, developing talent, and fostering an inclusive culture
• Strong analytical and problem-solving capabilities
• Experience leveraging CRM, ERP, business intelligence, and analytics platforms to support commercial decision-making
• Proficiency with tools such as Salesforce, SAP, Power BI, Tableau, Excel, or similar platforms
• Experience developing executive dashboards, forecasting models, and performance reporting
• Exceptional communication and stakeholder management skills
• Proven ability to influence senior leaders and build alignment across multiple functions
• Experience leading geographically dispersed teams in a global environment
• Strong understanding of sales operations, commercial processes, forecasting, pipeline management, and channel ecosystems
• Experience supporting distribution-based business models and complex sales organizations
• Exposure to business transformation, M&A integration, or large-scale change initiatives is highly desirable

Benefits

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits