Ready to lead the moment where customer promises become customer reality? We’re looking for a bold, customer-obsessed leader to own and elevate Freight onboarding and implementation. As Senior Manager – Customer Onboarding & Implementation, you’ll lead a specialist team responsible for delivering seamless, consistent, high-quality onboarding from deal won to live operations.
Requirements
- Strong leadership experience in customer service / CX / onboarding environments
- Confidence engaging senior internal and external stakeholders
- A sharp commercial mindset balanced with customer advocacy
- Ability to drive structured delivery, governance and continuous improvement
- Experience in freight/logistics or complex operational environments (desirable)
Benefits
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.
- An inclusive workplace, works for everyone
To apply for this job please visit agreenspace.wd3.myworkdayjobs.com.
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