Role Overview
The Data Operations Analyst is responsible for the day-to-day operational monitoring of the Command Center App, ensuring its availability, accuracy, and reliability. The role acts as the first line of operational monitoring, proactively identifying issues and performing initial investigation and validation.
What You Will Do
Perform daily monitoring of the Command Center App, validate dashboards and data pipelines, identify anomalies, and escalate confirmed data quality issues to the Data Engineering, Data Product, or Analytics teams.
Why It Might Be a Fit
The ideal candidate will have a good understanding of how applications function, experience in data analytics, and strong attention to detail, with the ability to identify unusual data or application behavior.
Requirements
- 3-5 years of experience in Data Analytics, Application Support, Production Support, Data Operations, BI Operations, or a similar role
- Good understanding of how applications function, including key features, workflows, dependencies, and user interactions
- Working knowledge of SQL for basic data validation and troubleshooting
- Understanding of data pipelines, ETL/ELT processes, data refreshes, and data quality concepts
- Familiarity with tools such as Azure DevOps, Microsoft Teams, SharePoint, and the Microsoft data and analytics ecosystem
- Basic knowledge of APIs and tools such as Swagger or Postman
- Experience logging, tracking, and managing production incidents and defects
- Ability to perform structured issue triage and distinguish between application, data, pipeline, access, and infrastructure problems
To apply for this job please visit techcarrot.zohorecruit.com.
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