Associate Customer Success Manager

TELUS Health is empowering every person to live their healthiest life. As an Associate Customer Success Manager, you’ll manage a high-volume portfolio of clients, ensuring seamless contract renewals, protecting core EAP offerings, and delivering consistent service excellence.

Requirements

• 1-2 years in account management, customer service, or administrative support roles
• Experience with HR, employee wellbeing, or EAP programs preferred
• High School Diploma or equivalent; Bachelor’s Degree in Business, Human Resources, or related field preferred
• Ability to pass background checks and security clearances as required by TELUS Health
• Right to work in Australia

Benefits

• Competitive salary package with generous commission scheme
• 2 dedicated Wellbeing Days annually, plus Volunteer Days to give back through our charitable partnerships
• Comprehensive insurance coverage including Total Disability and Death Cover
• Employee Assistance Program (EAP) and access to leading health & wellbeing platforms
• Flexible work arrangements – work remotely, in-office, or a blend that suits your lifestyle
• Award-winning Amazing People Performance Development program to accelerate your growth
• Career mobility across local and global locations and businesses within our 100,000+ team member organization
• LinkedIn Learning account with unlimited access to thousands of professional courses
• Six employee-led Diversity & Inclusiveness resource groups with 7,000+ members