AI Operations Strategist

Role Overview

The AI Operations Strategist will drive the adoption, support, and operational management of AI technologies across the business. This role is ideal for someone who enjoys combining AI enablement, business analysis, user support, process improvement, and operational coordination.

What You Will Do

The AI Operations Strategist will help employees successfully adopt AI tools, evaluate new use cases, support proof-of-concept initiatives, and ensure AI resources are managed efficiently and responsibly.

Why It Might Be a Fit

The ideal candidate will have 1-3+ years of experience in IT Operations, Technical Support, Help Desk, Business Analysis, Operations Analysis, Business Systems, or Technology Enablement, and hands-on experience using Generative AI tools.

Requirements

• 1-3+ years of experience in IT Operations, Technical Support, Help Desk, Business Analysis, Operations Analysis, Business Systems, or Technology Enablement
• Hands-on experience using Generative AI tools such as ChatGPT, Microsoft Copilot, Gemini, Claude, or similar technologies
• Experience managing multiple requests, tickets, or projects simultaneously
• Strong communication skills and ability to work with both technical and non-technical stakeholders
• Experience gathering requirements, documenting processes, or improving workflows