Role Overview
The role involves being the guardian of the HubSpot CRM system, keeping it healthy, honest, and trustworthy, so that every seller and leader can rely on it without ever thinking about it. The job requires investigating root causes, preventing bugs, measuring the health of the CRM, and turning data into action.
What You Will Do
Investigate root causes, prevent bugs, measure the health of the CRM, and turn data into action. The role involves building dashboards, tracking error rates, and using data to find problems. It also requires creating new automations, refining existing ones, and keeping the instance clean, governed, and scalable across every market in Europe.
Why It Might Be a Fit
The ideal candidate is eager to learn and improve every day, has a detective’s instinct, an owner’s mindset, and is data-driven and analytical. Experience with a CRM, ticketing, and SLAs is required, and comfort building automations and reading the logic behind them is a plus.
Requirements
- A detective’s instinct: you are not satisfied with a symptom, you want the root cause, and you enjoy the hunt
- An owner’s mindset: you do not wait to be told, you know the instance and you act on it
- Reactive when it counts and proactive by default: when something breaks you are on it and you meet the SLA, and when you see a risk you raise it before it spreads
- Data-driven and analytical: you read data, understand the problem, and propose the fix
- Experience with a CRM (HubSpot ideal, Salesforce or similar is welcome), with ticketing and SLAs, and comfort building automations and reading the logic behind them
To apply for this job please visit jobs.ashbyhq.com.

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