Product Marketing Manager

Role Overview

The Product Marketing Manager will own the work that gets Thanx credit for what they’ve built, including customer communications, case studies, and information sales, CS, and partners need. They will make sure what their AI agents produce is accurate, on-message, and in front of the right person at the right time, and tune the agents so each draft needs less of their time.

What You Will Do

The Product Marketing Manager will plan the work and set up the inputs, review and approve what their AI agents produce, tune the agents, own customer lifecycle communications, voice of the customer and the market, case studies and proof, get sales, CS, and partners the right information at the right time, and create customer-win content.

Why It Might Be a Fit

The ideal candidate will have 5+ years in B2B SaaS, including 2-3 years in product marketing, content marketing, customer marketing, or a closely adjacent role, and a sharp editor’s eye for factual accuracy, tone, and claims they can defend.

Requirements

• 5+ years in B2B SaaS
• 2-3 years in product marketing, content marketing, customer marketing, or a closely adjacent role
• Sharp editor’s eye for factual accuracy, tone, and claims
• Hands-on, daily use of Claude Code
• SEO or AEO content experience
• Experience conducting customer interviews
• Experience working with sales and customer success
• Experience running a customer lifecycle email program
• Structured approach to quality
• Comfort with video and multimedia formats

Benefits

• Tiered compensation based on experience, scope, and work location