Senior Customer Growth Executive

Role Overview

We’re looking for a Senior Customer Growth Executive to join the Access family, who share our passion for believing in better, and who will help us continue to grow. The role sits within Enthuse, a trusted partner in the third sector through its charity-first approach and deep understanding of fundraising operations.

What You Will Do

Manage a portfolio of medium and large charity customers, building trusted relationships and identifying opportunities to grow revenue through additional products and services. Lead customer conversations from initial discovery through to proposal, negotiation and close, ensuring solutions align with each charity’s fundraising objectives.

Why It Might Be a Fit

You’re someone who enjoys building strong customer relationships and helping organisations get the most value from the technology they use. You’re motivated by achieving targets, finding opportunities to grow accounts and delivering a great customer experience.

Requirements

• Experience in software as a service (SaaS) or another subscription-based sales environment.
• Knowledge of the charity, fundraising or not-for-profit sector.
• Experience re-engaging inactive customers and identifying new commercial opportunities.
• Confidence presenting solutions, negotiating with stakeholders and managing multiple customer accounts at the same time.

Benefits

• Competitive salary
• 25 days leave a year
• Health contribution
• Range of benefits to suit you
• Three charity days allocated to support a cause that matters to you