Role Overview
The Director, Travel Trade Growth will lead the strategy, partnerships, and commercial performance of the Empire State Building Observation Deck’s domestic and international travel trade business.
What You Will Do
The Director will build and lead a high-performing sales team, develop market growth strategies, cultivate strategic partnerships, and use data-driven insights to optimize channel performance, partner profitability, and long-term commercial growth.
Why It Might Be a Fit
The ideal candidate is an entrepreneurial sales and business development leader who brings creative ideas to grow group sales, takes initiative to pursue new business opportunities, and builds strong partnerships that deliver measurable revenue growth.
Requirements
- Exceptional written and oral communication skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Knowledge of sales techniques and customer service best practices
- Strong analytical and problem-solving skills
- Strong proficiency in MS Office (Excel, Word, PowerPoint)
- Proficient in Salesforce (or other CRM system) and Monday.com (or other work management platform)
- Knowledge of Ventrata ticketing (or other ticketing system) is preferred
- Ability and willingness to travel domestically and internationally and to attend trade events, partner meetings, and occasional evening or weekend activities, as business needs require
- Bachelor’s degree in related field or equivalent combination of education and directly relevant experience
- Minimum of 8 years of progressively responsible sales, business development, or commercial experience, including at least 3 years of direct people-management experience leading and developing a sales team
Benefits
- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
- Generous paid time off
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observation Deck access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
To apply for this job please visit jobs.lever.co.
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